The value of having a consultant is not just the time spent on site but the qualifications, years of experience and variety of skills brought in to add or replace current structure.


Private Counselling is available at the point of need and Deborah offers a guarantee that any client will be offered an assessment within 2 weeks of first contact.


improve skills in healthcare business & Professional Services, authentic, personal, committed, compassionate, reliable, flexible, responsible, safe.

We provide many Consultancy, Training, Counselling and Psychotherapy services...


Root Cause Analysis

Review of a specific issue, serious adverse incident, accident, error and work back to establish how the incident occurred. This is invaluable to prevent a recurring issues and to provide learning and development. Often during this process causal factors are also uncovered.

Monthly Provider Visits

Registered Providers must evidence monthly independent visits that provide a written report on the overall running and performance of the service. This service is offered as a once only assessment or as most Clients prefer on a monthly ongoing basis.

Efficiency Audit

Baseline review of current business and performance with a focus on achieving optimum efficiency without compromising on standards.

Workforce Planning & Recruitment

Analysis of current workforce, understanding any pending changes, identify vacancies, advertise, shortlist, interview and recruit. Speciality in senior, speciality and executive positions .

Dementia Design Environmental Audit

Nursing and Residential Homes for Dementia should be sufficiently constructed and commissioned to provide enabling environments for those with Dementia. Small changes such as colour contrast can make a huge difference. An environmental audit can be conducted using recognised tools.

Training Needs analysis

Analysis of training needs. Plan to address and maintain. Associate engagement.

Sickness Management

Analysis of sickness data, employee engagement strategies, sickness reduction

Integrative Counselling

Cognitive Behavioural/Psychodynamic/Humanistic

Time and Motion Studies

Baseline assessment of service and resources required.

Private Consultancy

Bespoke consultancy services can be provided based on the clients current or perceived needs. Confidential and responsive. A Service Level Agreement (SLA) will be devised based on the first complimentary consultation in collaboration with the client.

Home Manager Induction

Providers must evidence Home Managers are appropriately inducted, trained and supported. This is difficult if no other supporting homes in a group. A Manager specific plan can be provided based on the needs of the individual and the business.

Executive Recruitment

Discrete professional recruitment management for very senior individuals.

Commissioning and integration

Complete project management in partnership with the client to include commissioning, registration, marketing, recruitment.

Private Counselling

1:1 Counselling - face to face, Telephone, Online

Policy & Procedure Review

Generation of Policies and Procedures. Standard core Policies and Procedures can be offered as a set or individually.


Bespoke marketing on request. Experienced Marketing Consultant available as required.

See our upcoming MASTERCLASSES and Training Sessions


Since qualifying as a Registered Nurse for Adults (Diploma) (Tayside and UU) I went on to complete my BSc in Health Studies (QUB) before going on to train in counselling to masters level. Also qualified as a Clinical Supervisor.

I have worked in the NHS and Independent Sector as a Nurse in Northern Ireland and Scotland before pursuing my career within the Independent Sector and performing as a senior manager/director over multi sites for the last 20 years. My knowledge lies in Care Homes, Nursing Agency and Domiciliary Care. During my time I have conducted all activities associated with operationally managing services and in addition have generated and commissioned new services/business and new categories of care. I commenced my Consultancy work in 2009. I am passionate about maintaining standards and delivering excellence in Nursing and as such held a public appointment as a council member for NIPEC for 10 years.

Consulting Work



Number of Clients


Training Programs


Hours Delivered


  • CPCAB Level 6 Supervision
  • University of Ulster/Masters Counselling
  • Queens University Belfast - BSc Health Studies
  • Tayside College of Nursing and Midwifery Dundee/Abertay University - Diploma in Nursing


  • Nursing and Midwifery Council (NMC) Registered
  • British Association for Counselling and Psychotherapy (MBACP) Registered
  • Windsor Leadership Trust Associate. Associate of St. Georges House. (College of St. George)

See what our clients say


Important Measure of Quality

An important measure of quality is the extent to which service users’ needs and expectations are met. Deborah’s monthly visit assists in the auditing of systems that affect service user access, service user safety, and support for service user engagement. The report identifies areas for improvement, is factually based and concentrates on key processes as the route to better results focusing on service users, staff and other stakeholders. Improvements for the service are relevant, measurable, accurate and feasible.”

Anita McClurg
Anita McClurg Domiciliary Care Manager Downpatrick/Belfast

Deborah Oktar-Campbell works as a consultant for Trackars Healthcare. She carries out monthly inspections and completes the Reg 29 as required by RQIA. Deborah will identify any issues and provide advice on how to deal with them. She is up to date with current legislation and the NMC code of practice. And therefore is a valuable source of information for the company. On occasion when I have asked for advice she has been able to provide it immediately. Deborah is professional and approachable at all times.

Pamela Adams
Pamela Adams Nursing and Domiciliary Care Agency, Belfast/Downpatrick/Fintona

Deborah has been providing a Consultancy Service to the Home since November 2016. During these months we have found her to be very knowledgeable and approachable. She has developed an excellent rapport with our residents, their visitors and the staff. We greatly appreciate the clear guidance Deborah has given as to how we can continually improve the quality of care we endeavour to deliver.

Marion Nursing Home Manager Armagh.

View our latest news articles

Latest News

Covid Compliant

  • February 13, 2022

We would like to assure all of our clients that we have a dynamic risk assessment in place to continue to deliver services throughout the Covid 19 pandemic. 

Cloughmills Cultural and Heritage Society Health Promotion Session

  • November 20, 2019

What a fantastic morning spent at Cloughmills Cultural and Heritage Society engaging with the group about health promotion and stress management, followed by a brief mindfulness session. We had a…

Managers Masterclass 2019

  • August 8, 2019

Another fantastic group of managers have completed the 6 session Managers Masterclass. It is always appreciated when we get feedback from these sessions; the general consensus of the first masterclass…


EXPANSION ANNOUNCEMENT 29/12/18 Today we packed up the office at 171 York Road, our second practice after inception at Botanic in 2014. It is another ending that brings us exciting…

We have a wide range of skilled Associates.

Meet the team


Managing Director/Owner

Bespoke Training is devised very specifically for Consultancy clients.  As training is unique the most suitable Trainers are engaged who possess the required level of knowledge of the subject matter.

Training Staff


A range of highly qualified Consultants and Counsellors are engaged as required specific to client needs. Following initial consultation Deborah Oktar-Campbell will engage/refer as required in collaboration with clients.

Associate Consultants/Associate Counsellors


    Contact information

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